Analyst

For A Client Of Teamlease Digital

location 0 to 4 Years location 3,40,000 - 3,60,000 Per Year location Pune
Apply
Posted: 29 Days ago

Job Description

 


  • Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:


  • Good Communication Skills
  • Good Problem-solving skill over the call
  • High energy level

 

Job Details

Role BPO / Customer care

Industry Type IT

Employment Type Contract

Education B.Com

Key Skills

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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