AR Caller

For A Client Of Teamlease Digital

location 0.5 to 4 Years location 1,00,000 - 5,00,000 Per Year location Hyderabad
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Posted: 4 Months ago

Job Description

Looking for immediate joiners for AR caller position


Responsibilities:

Perform pre-call analysis and check status by calling the payer or web portal services

Maintain adequate documentation on the client software to send necessary documentation to companies and maintain a clear audit trail for future reference

Record after-call actions and perform post call analysis for the follow-up

Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact

Provide accurate product/ service information to customer, research available documentation prior to making the call

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments


Requirements:

Fluent verbal communication abilities

Knowledge on Denials management and A/R fundamentals will be preferred

Basic working knowledge of computers.


Job Details

Role BPO / Customer care

Industry Type Others

Employment Type Contract

Education B.Com

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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