Customer Support Representative

For A Client Of Teamlease Digital

location 1 to 6 Years location 1,00,000 - 8,00,000 Per Year location Hyderabad
This Job has Expired
Posted: 3 Months ago

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:


  • Good reasoning and analytical skills
  • Good listening skills

Job Details

Role Computer Networking Technician

Industry Type IT

Employment Type Contract

Education BCA

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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