Desktop Support Engineer

For A Client Of Teamlease Digital

location 0 Year location 20,000 - 24,000 Per Year location Pune
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Posted: 1 Month ago

Job Description

•Receive and respond to user support requests also into End user computing.

•Record request for services, timing of response and resolution of issues

•Assist users, both remotely and in person on any IT hardware break/fix, or desk side media system related problem, identifying tracking, isolate and repair of IT and network faults.

•Responsible for maintaining asset inventory, (include mobile devices like iPad and iPhone).

•Experience in using Remedy, Service Now, Slack and Jira

•Strong technical knowledge as well as good communication and collaboration skills Troubleshooting endpoint security controls such as anti-virus and software firewalls

•As a team lead: Implement team goals or objectives, Supervise, train or guide team members. Manage remote teams, be knowledgeable about each team members job role.

•Coordinating with corporate Security team for periodic project Audit. 

Job Details

Role L1/L2 Support Engineer

Industry Type IT infra

Employment Type Contract

Education Diploma

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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