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Job Description
Hands on experience in Technical support
Global interaction experience
Excellent communication skills
Hands on experience in ticketing tools, taking calls on instance or compliance
Instances are technical reqt - networking, windows, SAAS technology, Cloudshou
Compliance are non technical reqt
Experience in Servicenow tool - will be selected
should have handled escalation calls
should route the calls to L2 L3 L4 - understanding of the same
Job Details
Role
IT Software-Engineer
Employment Type
Contract
Education
BDS, BE/B.Tech, MBA/PGDM, MCA, ME/M.Tech
About Company
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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