Technical Support

For A Client Of Teamlease Digital

location 0 Year location 3,00,000 - 7,00,000 Per Year location Hyderabad
This Job has Expired
Posted: 3 Months ago

Job Description

Hands on experience in Technical support

Global interaction experience

Excellent communication skills

Hands on experience in ticketing tools, taking calls on instance or compliance

Instances are technical reqt - networking, windows, SAAS technology, Cloud

Compliance are non technical reqt

Experience in Servicenow tool - will be selected

Should have handled escalation calls

Should route the calls to L2 L3 L4 - understanding of the same

Attention to detail and good problem-solving skills

Excellent interpersonal skills

Good written and verbal communication

Job Details

Role IT Software-Engineer

Industry Type IT

Employment Type Contract

Education BCA

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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