Technical Support

For A Client Of Teamlease Digital

location 0.5 to 3 Years location 2,00,000 - 5,00,000 Per Year location Mumbai
This Job has Expired
Posted: 4 Months ago

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:


  • Good reasoning and analytical skills
  • Good listening skills

Job Details

Role BPO / Customer care

Industry Type ITES

Employment Type Contract

Education BCA

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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