Admin Role

Admin – Role & Responsibilities (CSR / Carpenter Programme)

Role Objective

To support CSR carpenter programmes through efficient administration, accurate data management, and timely analysis, ensuring smooth claim processing and reliable programme reporting.

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Key Responsibilities

Claims Verification

• Check and verify carpenter claims for accuracy, completeness, and compliance

• Identify discrepancies, duplicates, and missing documents

• Coordinate with internal teams for claim closure and approvals

Carpenter Data Management

• Maintain and update carpenter master data (training, attendance, certification, incentives)

• Cross-verify carpenter records across systems and reports

• Ensure data accuracy and confidentiality at all times

Data Analysis & Reporting

• Analyse carpenter and programme data to track progress and trends

• Prepare periodic MIS reports (monthly / quarterly)

• Highlight gaps, anomalies, and insights for programme improvement

Excel & System Usage

• Confident use of MS Excel, including:

    • VLOOKUP / HLOOKUP / XLOOKUP

    • Pivot Tables

    • Basic formulas and data validation

• Support data reconciliation and reporting through Excel

Process & Compliance Support

• Adhere to defined CSR and administrative processes

• Maintain documentation for audits and internal reviews

Coordination & Communication

• Coordinate with CSR teams, field teams, and vendors

• Provide clear, confident updates on data and claim status

• Ensure timelines are met without compromising data quality

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Skill Requirements

• Strong attention to detail and analytical ability

• Confidence in MS Excel lookups and data handling

• Basic understanding of admin and data processes

• Good communication and follow‑up skills

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Qualification & Experience

• Graduate in any discipline

• Prior experience in admin, data handling, or programme support preferred