For A Client Of Teamlease Digital
· Ensure Network connectivity related issues are troubleshooting on time & make sure cables are connected proper manner.
· Monitoring Patches updates, new user access, Policy level, LAN, AP Monitoring, User level access monitor
· Maintain records related to Calls registered and resolution, Spares usage report, records of repair and replaced equipment’s / parts,
· Ensure all IT Assets are working proper & upgrades of hardware/ software.
· Resolved issues related to Windows, application, and hardware configuration.
· Knowledge in Ticketing tool (Service request, Service desk – Version 10, BMC, Ng Auto Fix, Dell tech direct, Microsoft Teams)
· Ensure timely follow-up with end-users via e-mails or phone calls.
· Administration of end-user accounts, permissions In Active Directory
· Identified and solved the issue accurately and compiled as per the SLA.
Raising support Requests on Dell, Lenovo, HP, Surface Pro, MAC Book for warranty and service-related queries &new laptop purchase guidelines.
· Handling critical situations and coordinating with technical team.
· Remote support co-ordination with IT Help desk for technical issues.
Job Details
For a Client of Teamlease Digital
3 to 4 Years
5,00,000-7,00,000 Yearly
Bangalore...
Posted: 21 Days ago View & Apply
For a Client of Teamlease Digital
1.5 to 3 Years
3,00,000-10,00,000 Yearly
Bangalore...
Posted: 26 Days ago View & Apply
For a Client of Teamlease Digital
4.5 to 9 Years
2,00,000-15,00,000 Yearly
Hyderabad...
Posted: 1 Month ago View & Apply
For a Client of Teamlease Digital
1 to 5 Years
5,70,000-8,30,000 Yearly
Bangalore...
Posted: 1 Month ago View & Apply
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