Customer Care Executive

For A Client Of Teamlease Digital

0 to 3 Years location

25,000 - 40,000 Per Month location

Bangalore

This Job has Expired

Posted: 10 Months ago

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Job Description

Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skill over the call
High energy level

Job Details

Role BPO / Customer care

Industry Type

ITES

Employment Type Contract

Education

BA, BBA/BBM

Job Id

1205084

State

Karnataka

Country

India

Key Skills

Customer Service

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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About Company

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