Customer Support Associate

For A Client Of Teamlease Digital

location 0.5 to 4 Years location 40,000 - 45,000 Per Month location Bangalore
Posted: 29 Days ago

Job Description

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers


Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Details

Role BPO / Customer care

Industry Type ITES

Employment Type Contract

Hirig Process Telephonic Interview

Education B.Com

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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Customer Support Associate

For a Client of Teamlease Digital

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location 0.5 to 4 Years location 40,000-45,000 Monthly

location Bangalore...

Posted: 29 Days ago View & Apply

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