Customer Support Executive

For A Client Of Teamlease Digital

location 0 to 2 Years location 10,000 - 5,00,000 Per Year location Bangalore
Apply
Posted: 8 Days ago

Job Description

Must to have skills –

As a Customer Support Associate, you will be required to consistently do the


following:

1. Respond to customer queries in a timely and effective manner via voice

or data channel or both.

2. Be kind, courteous, offer assurances and ensure that the solution

offered meets the customer requirements

3. Use all provided tools and systems to perform required tasks that will

help you perform better at my job

4. Use the 3’P’s’ approach of Patience, Professionalism and a People First

attitude in your day to day work

5. A ‘First time right’ approach, customer centricity and eagerness to learn


Key Result areas

1. 1 - 4 years of work experience

2. Prior work experience in a contact center, customer service role etc

3. Customer first attitude

4. Great communication skills

5. Empathetic and friendly attitude


Mandatory Language - English and Hindi - Communication skills are non

negotiable.


Industry type - Financial services

Employment type - 6 days working, Full Time, Third party payroll.

Role category - Semi voice.

Shift timings- Shifts (9am - 6pm and 12pm - 9pm), Rotational off.

No transportation facilities.

Job Details

Role BPO / Customer care

Industry Type

Employment Type Contract

Education
Certificate Course (ITI), Diploma, 12th Pass (HSE)
Job Id
1658762
State
Karnataka
Country
India

Key Skills

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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