For A Client Of Teamlease Digital
Must to have skills –
As a Customer Support Associate, you will be required to consistently do the
following:
1. Respond to customer queries in a timely and effective manner via voice
or data channel or both.
2. Be kind, courteous, offer assurances and ensure that the solution
offered meets the customer requirements
3. Use all provided tools and systems to perform required tasks that will
help you perform better at my job
4. Use the 3’P’s’ approach of Patience, Professionalism and a People First
attitude in your day to day work
5. A ‘First time right’ approach, customer centricity and eagerness to learn
Key Result areas
1. 1 - 4 years of work experience
2. Prior work experience in a contact center, customer service role etc
3. Customer first attitude
4. Great communication skills
5. Empathetic and friendly attitude
Mandatory Language - English and Hindi - Communication skills are non
negotiable.
Industry type - Financial services
Employment type - 6 days working, Full Time, Third party payroll.
Role category - Semi voice.
Shift timings- Shifts (9am - 6pm and 12pm - 9pm), Rotational off.
No transportation facilities.
Job Details
Role BPO / Customer care
Employment Type Contract
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