For A Client Of Teamlease Digital
The primary focus of this role will be supporting the use of the global platform for Talent Sourcing
(Avature). This role reports to the TSS Assistant Manager.
Support the adoption of Avature Sourcing and Event Management for existing users. This role will
have ongoing operations responsibility including system maintenance, configuration,
documentation, training, testing and user support
Support the implementation of Avature Sourcing and Event Management for new member firms
Act as a Subject Matter Expert (SME) on TSS system and processes
Act as escalation contact for first level support team. Closely collaborate with first level team and
provide training and guidance where required
Execute day-to-day administration of system and respond to client content management and
change requests
Develop solutions to address client challenges
Look for opportunities for continuous improvement, and implement steps to conduct operations
more efficiently
Provide input to the governance process for all system changes including regular communications
with clients and leadership teams and regular system governance stakeholder calls
Participate in reviewing product release documentation to propose implementation of newly
available product features, reviewing and testing impacts of integrated system upgrades or patches
Participate in internal testing activities, including framework, performance and security, as required
Use knowledge of technology and Deloitte member firm business needs to support
communications/change management activities for projects and enhancements
Provide ongoing training and user support after changes in systems and/or procedures are
implemented
Participate in the design, development and analysis of Avature reports (Reports, Dashboards, Ad
hoc requests) using Avature Lists, Report Builder, and Reporting Dashboards
Monitor and work with Global Technology Services to maintain integration files between Avature
and other systems, including Taleo
Demonstrate deep knowledge of HR processes and practices, specifically in sourcing and recruiting
Performs other duties as assigned. Depending on department and business needs, primary focus
areas may change including cross platform work with other recruiting technologies
Participate in User Group Meetings, as needed
Work with technical support team of external vendor and internal Global Technology Services team
to trouble shoot issues or develop and implement change requests
Responsible for system documentation including the creation of new documentation for system
changes as well as updating of existing documents
Responsible for system audit of data retention requirements by running reports and performing
data clean-up activities
Support post-go live data clean-up activities of sources, company and other records