IMS Engineer

For A Client Of Teamlease Digital

location 0.5 to 1 Year location 1,00,000 - 3,12,000 Per Year location Jaipur
Posted: 24 Days ago

Job Description

  • O&M and Optimization of Core network including Cloud, SBC, TAS, CFX, SDM and Routers.
  • End-to-end knowledge and co-ordination of IMS Network, SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.
  • Operations & Maintenance of Core IMS Network including troubleshooting, monitoring, tracing on interfaces such as Wireshark or internal system traces and logs
  • Hands on experience on SBC, TAS, CFX, Router, NT HLR.
  • Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.
  • Coordination with Planning/ Customer/Care/ Solutions etc
  • Track, Plan & Implement Software Upgrade in network.
  • Support in implementation of new features in network.
  • Spare management.
  • Share regular reports/ Updates to Management/Customer
  • Customer Complaint Handling and first level Wireshark trace capturing and analysis.
  • Exposure to 4G VOLTE & LTE network with call flow and protocols used.
  • Comfortable with Redundancy testing and disaster handling including hardware change management handling.
  • Escalation/Emergency Handling
  • Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers
  • Able to engage customers on technical front and contain escalations on ground level
  • Good interpersonal skills
  • Good Spoken and Written Skills and team player attributes
  • Willing to work in after-office hours as per need/emergency

Job Details

Role Admin

Industry Type

Employment Type Contract

Job Id

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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