IMS Engineer

For A Client Of Teamlease Digital

location 0.5 to 1 Year location 1,00,000 - 3,12,000 Per Year location Jaipur
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Posted: 24 Days ago

Job Description

  • O&M and Optimization of Core network including Cloud, SBC, TAS, CFX, SDM and Routers.
  • End-to-end knowledge and co-ordination of IMS Network, SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.
  • Operations & Maintenance of Core IMS Network including troubleshooting, monitoring, tracing on interfaces such as Wireshark or internal system traces and logs
  • Hands on experience on SBC, TAS, CFX, Router, NT HLR.
  • Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.
  • Coordination with Planning/ Customer/Care/ Solutions etc
  • Track, Plan & Implement Software Upgrade in network.
  • Support in implementation of new features in network.
  • Spare management.
  • Share regular reports/ Updates to Management/Customer
  • Customer Complaint Handling and first level Wireshark trace capturing and analysis.
  • Exposure to 4G VOLTE & LTE network with call flow and protocols used.
  • Comfortable with Redundancy testing and disaster handling including hardware change management handling.
  • Escalation/Emergency Handling
  • Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers
  • Able to engage customers on technical front and contain escalations on ground level
  • Good interpersonal skills
  • Good Spoken and Written Skills and team player attributes
  • Willing to work in after-office hours as per need/emergency


Job Details

Role Admin

Industry Type

Employment Type Contract

Education
BE/B.Tech
Job Id
1696568
State
Rajasthan
Country
India

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.

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