PricewaterhouseCoopers Service Delivery Center Kolkata Private Limited
Workflow Monitoring
Troubleshooting; Ticket-Based Support; Minor Enhancements Execution; Documentation/Runbooks
Media AI tools (e.g., Roots Automation, HeyGen or similar), ITSM tools (ServiceNow), and basic observability concepts. Familiarity with cloud services (AWS) is desirable
L2 and L3 support requiredAdditional Information:SPOC - Richa (richa.kumar@pwc.com)
Mandatory Skills - Workflow Monitoring; Bot/Process Troubleshooting; Ticket-Based Support; Minor Enhancements Execution
Nice to have skills - Documentation/Runbooks
Job Details
Employment Type Contractual