Desktop Support Engineer

Troubleshooting & Technical Support: Diagnosing and resolving hardware, software, and networking issues to ensure smooth operations.

 Installation & Configuration: Setting up and configuring desktops, applications, and peripherals like printers and scanners.

 User Assistance: Providing technical guidance to employees, helping them navigate software hardware challenge

 Operating System: Installation of Operating Systems like Windows 10 and Windows 11

 Office 365: Having good skills on office 365

 Severs Knowledge: Having good knowledge on ADS, DNS & DHCP

 MOMS Reports: Preparation of daily, weekly, and monthly reports

 Hardening: Enabling & disabling the services in BIOS & Windows

 Users Creations: Creating local users and resetting users’ password