Proctor Operations

They supervise the exam room to ensure rules are being followed at all times and ensure the environment is suitable for test-taking, which includes properly spaced seating, designated areas for bags or coats, and when necessary checking the room temperature.

• Ensure proper order acquisition control (monitoring, contact with customer, problem escalation if needed).
• Ensure proper truck sizing as per customer contract/alignment and according to Trade Terms conditions (request additional orders from customer if needed).
• Manage price discrepancies in customer’s orders (investigation, proper communication and resolution with customer, Sales, Billing Accuracy SPOC)
• Effective communication with SO Team and customer regarding order changes, corrections and issue solving
• Support P&G drive to be #1 Supplier by responding to customer specific needs and requirements (reports, estimated availability dates, etc.) in timely manner