Analyst Procurement

About the Role

The Procurement Enablement/Technology Team is seeking an Analyst to join our dynamic team

supporting ServiceNow solutions across the organization. This role serves as a critical bridge between

business stakeholders and technical implementation teams, ensuring successful solution delivery and

adoption. What You'll Do

Stakeholder Engagement & Requirements GatheringPartner directly with business stakeholders to

understand their needs, challenges, and objectives. Translate business requirements into clear, actionable specifications for technical teams while ensuring alignment with organizational goals. Workshop Facilitation & Project LeadershipPlan, coordinate, and lead workshops that bring together

cross-functional teams. Guide discussions to uncover requirements, validate solutions, and drive

consensus among diverse stakeholder groups. Technical Communication & Customer ServiceAct as the primary point of contact for technical

questions from stakeholders. Provide responsive, clear guidance on ServiceNow capabilities, solution

design considerations, and best practices. Break down complex technical concepts into accessible

language for non-technical audiences. Data Analysis, Reporting & VisualizationLeverage strong analytical skills to extract insights from

ServiceNow data. Design and develop reports, dashboards, and visualizations that provide

stakeholders with actionable intelligence. Manage data quality and integrity to ensure accurate, reliable reporting that drives informed decision-making. Collaboration & Ecosystem ManagementFoster a cohesive product ecosystem by working closely

with content stakeholders and project teams. Identify opportunities for integration, standardization, and synergy across different ServiceNow solutions and business units. Solution Implementation SupportSupport the full implementation lifecycle from discovery through

deployment and adoption. Ensure solutions meet business needs while adhering to platform

standards and architectural principles. What We're Looking For  Strong analytical skills with experience in reporting, data management, and creating data

visualizations  Experience gathering and documenting business requirements in a technical environment  Proven ability to turn complex data into clear, actionable insights for stakeholders  Strong facilitation and workshop management skills  Excellent communication abilities with both technical and non-technical audiences  Customer service orientation with a proactive problem-solving mindset  Ability to manage multiple stakeholder relationships and competing priorities  Collaborative approach with a focus on building partnerships across teams

 Experience with ServiceNow or similar enterprise platforms is a plus

Why Join Us

Join a team that values collaboration, innovation, and stakeholder success. You'll have the

opportunity to shape how technology solutions are delivered across the organization while building

meaningful relationships with stakeholders at all levels.  Strong analytical skills with experience in reporting, data management, and creating data

visualizations  Experience gathering and documenting business requirements in a technical environment