Quality Audit Analyst

Steering the efforts in formulating Quality Control SOP & setting up team for organization

objectives

 Controlling the escalations related to strategic level stake-holders, including Head, Compliance,

Legal, and SARs related escalations

 Drafting reports on Weekly Fraud Trends and Monthly Fraud Losses

 Connecting with cross-functional team stakeholders Bi-weekly, to include Checks team,

Payments, Disputes, AML/Compliance, and Account Support team

 Identifying potential areas of compliance vulnerability and risk; developing / implementing

corrective action plans for resolution of problematic issues; structuring & implementing various

fraud risk models to detect new accounts fraud applications

 Reviewing and assessing process flows to detect potential risks, deficient controls, duplicated

effort, extravagance, fraud, and non-compliance with laws, regulations, and management

policies

 Handling high value fraud cases, defaulters, insolvent and legal clients and initiating appropriate

legal actions against the defaulters