Technical Support Engineer

IT professional with strong foundation in technical infrastructure and data center operations. Bringing hands-on experience in server health monitoring, hardware configuration, network connectivity, and datacenter management. Skilled in troubleshooting hardware failures, vendor coordination, and maintaining enterprise IT systems.

Responsibilities and Experience:

• Successfully troubleshot hardware and network issues in real-time environment.

• Diagnosed and resolved server hardware issues.

• Configured server consoles and performed system monitoring.

• Monitored server health and connectivity to maintain smooth IT operations.

• Worked with network teams to configure switches, routers, and connectivity.

• Coordinated with OEM vendors to resolve critical hardware issues faster.

• Installed and configured Active Directory Domain Services (AD DS).

• Participated in group-based network cabling project involving Ethernet cable crimping, routing, and switch connectivity.

• Tested and verified network connections using cable tester.

• Ensured proper cable management and labeling.