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For A Client Of TeamLease Digital
2 to 5 Years
4,00,000 - 5,00,000 Per Annum
Ahmednagar, Aurangabad, Jalgaon, Kolhapur, Mumbai, Nagpur, Nasik, Navi Mumbai, Pune, Solapur, Akola, Nanded, Amravati, Parbhani, Dhule, Latur, Bhiwandi, Malegaon, Maharashtra-other, Chandrapur, Khopoli, Ratnagiri, Beed, Bhandara, Buldhana, Gadchiroli, Gondia, Hingoli, Jalna, Nandurbar, Osmanabad, Palghar, Sangli, Satara, Sindhudurg, Wardha, Washim, Yavatmal, Mumbai Suburban, RAIGAD
Provide L1/L2 technical support for desktops, laptops, and peripherals
Diagnose and resolve hardware, software, and network issues
Handle OS-related issues (Windows, macOS, Linux basic support)
Troubleshoot printer, scanner, and device connectivity problems
Install and configure:
Operating systems (Windows, Linux, macOS)
Software applications and tools
Perform system upgrades, patches, and updates
Set up new machines and user environments
Troubleshoot:
LAN/Wi-Fi/VPN connectivity issues
IP configuration and DNS problems
Coordinate with network teams for escalations
Respond to user queries via tickets, calls, or emails
Log incidents in tools like:
ServiceNow
JIRA
Ensure timely resolution within SLA
Manage:
User accounts
Password resets
Access permissions (Active Directory)
Ensure endpoint security policies are followed
Install and monitor antivirus/security tools
Job Details
Employment Type Contractual
